Support Os

account-access 1

account_correction 1

account_issue 1

agent 1

agent_request 1

ai-processing 1

application_form 1

appointment 1

attire 1

australian-passport 1

baby 2

background-color 1

billing 8

billing-inquiry 1

booking 2

brazil 1

brazilian-passport 1

business_hours 2

camera 5

canada 2

case-specific 1

case_specific 4

case_specific_request 1

chinese-passport 1

chinese_passport 1

clarification 7

clarification-needed 1

clarification_needed 1

clarify 6

clarify_needed 1

clothing-policy 1

company_scope 1

compliance 4

contact 3

contact-information 1

cost 6

country_support 1

customer-policy 1

customer-service 1

customer-support 4

customer_greeting 1

customer_issue 1

cutting-guides 2

data-deletion 1

data-privacy 1

data-retention 2

delay 1

deletion-policy 1

delivery 5

digital-file 4

digital-image 2

direct_handoff 1

double_charge 1

download 4

download-link 1

download-link-resend-requests 1

download_link 1

driving-licence 2

driving_licence 2

duplicate-charge 1

email 1

email-request 1

embassy 1

embassy-acceptance 2

embassy-refund-dispute 3

encryption 1

escalation 2

explicit 2

expression-rules 1

feedback 1

file-format 2

fishing-rod 1

france 1

frustration 2

general-inquiry 1

general_assistant 2

general_inquiry 1

general_opener 1

germany 2

glasses 2

global-entry 2

government-services 2

government-submission 1

government_process 3

government_process_exclusion 1

gratitude 1

green-card 2

greeting 173

greeting_response 1

guarantee 4

guidelines 1

handoff 3

help 3

help_request 13

high-resolution 1

hijab 2

home-print 1

home-printing 1

human-review 12

human_handoff 2

human_request 4

human_support 1

immigration 1

incorrect-information 2

india 2

international-support 1

irrelevant 1

irrelevant_request 2

japanese-visa 1

japanese_visa 1

lighting 2

link 1

low_info 3

low_information 24

loyalty 1

loyalty_program 1

mailing 1

manager 2

missing-asset-delivery-questions 2

missing-record 5

mobile-app 1

mobile_app 1

money-back-guarantee 9

needs_more_info 1

nexus 2

nigerian-passport 1

nigerian-passport-photo 1

node 1

node-reboot-requests 1

node-status 1

non-relevant 1

non-understandable 1

non_support_request 1

not_supported 1

off-topic 4

off_topic 8

official-agencies 2

opener 141

opening 8

operational 1

operational_info 1

operational_request 3

order-issue 1

order_correction 1

order_issue 1

out-of-scope 1

package-contents 1

passport 10

passport-photo 51

passport-photo-formats 2

passport-photos 8

passport-renewal 2

passport-validity 2

passport_application 1

payment 9

payment-issue 1

payment-security 1

payments 1

pdf 7

phone 2

photo 8

photo-acceptance 2

photo-age 1

photo-background 1

photo-deletion 2

photo-evaluation 1

photo-format 2

photo-formats 1

photo-guidelines 2

photo-preparation 1

photo-print 1

photo-quality 1

photo-quantity 1

photo-rejection 2

photo-requirements 16

photo-retention 2

photo-services 1

photo-standards 1

photo-studio 2

photo-suitability 2

photo-support 2

photo-types 1

photo-verification 1

photo_compliance 1

photo_requirements 5

photo_type 1

photo_types 2

photo_usage 1

photos 1

physical_photo 1

physical_photo_request 1

poem 1

poetry 1

policy 21

polite_closing 1

pricing 18

pricing_negotiation 1

print-pdf 1

print-ready 2

print-version 2

printing 2

privacy 3

process-duration 1

processing-time 2

product-availability 1

product-details 7

product-features 2

product-info 1

product-inquiry 1

product-options 2

product-support 1

product_inquiry 2

product_mismatch 1

product_misunderstanding 1

product_policy 1

product_scope 1

product_support 1

programs 1

provisioning 2

provisioning-status-questions 1

purchase 2

real_person 1

real_person_request 1

reboot 2

referral 1

referral_program 1

refund 15

refund-policy 1

refunds 1

rejection 2

requirements 1

requirements-check 2

resend 1

resend_link 1

retakes 2

russian-passport 1

security 1

selfie 10

service-access 1

service-capability 1

service-cost 1

service-coverage 1

service-difference 1

service-eligibility 1

service-inquiry 1

service-limitation 2

service-options 2

service-scope 1

service-support 3

service-usage 2

service_cannot_perform 9

service_comparison 1

service_inquiry 2

service_limitation 1

service_limitations 2

service_policy 1

service_request 1

service_scope 1

service_support 1

sign-up 1

spanish-passport 1

ssl-encryption 1

stripe 1

subscription 1

support 5

support_agent 1

supported-countries 11

technical 3

technical-issue 1

technical_issue 2

turnaround-time 3

uk 4

uk-visa-photo 2

uk-visa-photos 1

unclear 2

unsupported-category 7

unsupported-product 1

upload 3

us-passport 2

usage-based 1

vague 29

vague_request 3

validity 1

verification 1

visa 4

visa-application 1

visa-photo 2

visa_application 1

visa_photo 1

weather 2

webcam 2

website 1

welcome 1

wrong_email 1

Ticket	Company	Customer	Category	Status	Layer	Confidence	Updated
#901	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	90%	23 Apr 17:56
#900	AI Passport Photo	ttt@rr.cpm	other	Waiting on customer	triage	10%	23 Apr 17:35
#899	AI Passport Photo	ilya0lebedev@gmail.com	other	Waiting on customer	triage	60%	23 Apr 17:34
#898	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	80%	23 Apr 17:33
#897	AI Passport Photo	test@example.com	delivery	Resolved human-owned	human automation stopped	64%	23 Apr 17:30
#896	AI Passport Photo	claude-test@test.com	billing	Waiting on customer	triage	90%	23 Apr 17:19
#895	AI Passport Photo	ilya0lebedev@gmail.com	other	Waiting on customer	triage	90%	23 Apr 16:15
#894	AI Passport Photo	ilya0lebedev@gmail.com	other	Waiting on customer	triage	90%	23 Apr 16:14
#893	AI Passport Photo	ilya0lebedev@gmail.com	other	Waiting on customer	triage	90%	23 Apr 16:14
#892	AI Passport Photo	marlowe@unloc.money	other	Waiting on customer	triage	100%	23 Apr 15:32

Support tickets