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Ticket	Company	Customer	Category	Status	Layer	Confidence	Updated
#812	AI Passport Photo	qa+1776939452-8-da3d22b1@example.com	policy	Resolved	triage	95%	23 Apr 10:17
#713	AI Passport Photo	review@example.com	policy	Waiting on customer	triage	95%	23 Apr 09:13

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