Internal Inbox

Support tickets

Total tickets

200

By company All companies
AI Passport Photo 196
nodes.garden 4
By status awaiting_customer
awaiting_customer 34
resolved 166
By tag All tags
account-access 1
account_correction 1
account_issue 1
agent 1
agent_request 1
ai-processing 1
application_form 1
appointment 1
attire 1
australian-passport 1
baby 2
background-color 1
billing 8
billing-inquiry 1
booking 2
brazil 1
brazilian-passport 1
business_hours 2
camera 5
canada 2
case-specific 1
case_specific 4
case_specific_request 1
chinese-passport 1
chinese_passport 1
clarification 7
clarification-needed 1
clarification_needed 1
clarify 6
clarify_needed 1
clothing-policy 1
company_scope 1
compliance 4
contact 3
contact-information 1
cost 6
country_support 1
customer-policy 1
customer-service 1
customer-support 4
customer_greeting 1
customer_issue 1
cutting-guides 2
data-deletion 1
data-privacy 1
data-retention 2
delay 1
deletion-policy 1
delivery 5
digital-file 4
digital-image 2
direct_handoff 1
double_charge 1
download 4
download-link 1
download-link-resend-requests 1
download_link 1
driving-licence 2
driving_licence 2
duplicate-charge 1
email 1
email-request 1
embassy 1
embassy-acceptance 2
embassy-refund-dispute 3
encryption 1
escalation 2
explicit 2
expression-rules 1
feedback 1
file-format 2
fishing-rod 1
france 1
frustration 2
general-inquiry 1
general_assistant 2
general_inquiry 1
general_opener 1
germany 2
glasses 2
global-entry 2
government-services 2
government-submission 1
government_process 3
government_process_exclusion 1
gratitude 1
green-card 2
greeting 173
greeting_response 1
guarantee 4
guidelines 1
handoff 3
help 3
help_request 13
high-resolution 1
hijab 2
home-print 1
home-printing 1
human-review 12
human_handoff 2
human_request 4
human_support 1
immigration 1
incorrect-information 2
india 2
international-support 1
irrelevant 1
irrelevant_request 2
japanese-visa 1
japanese_visa 1
lighting 2
link 1
low_info 3
low_information 24
loyalty 1
loyalty_program 1
mailing 1
manager 2
missing-asset-delivery-questions 2
missing-record 5
mobile-app 1
mobile_app 1
money-back-guarantee 9
needs_more_info 1
nexus 2
nigerian-passport 1
nigerian-passport-photo 1
node 1
node-reboot-requests 1
node-status 1
non-relevant 1
non-understandable 1
non_support_request 1
not_supported 1
off-topic 4
off_topic 8
official-agencies 2
opener 141
opening 8
operational 1
operational_info 1
operational_request 3
order-issue 1
order_correction 1
order_issue 1
out-of-scope 1
package-contents 1
passport 10
passport-photo 51
passport-photo-formats 2
passport-photos 8
passport-renewal 2
passport-validity 2
passport_application 1
payment 9
payment-issue 1
payment-security 1
payments 1
pdf 7
phone 2
photo 8
photo-acceptance 2
photo-age 1
photo-background 1
photo-deletion 2
photo-evaluation 1
photo-format 2
photo-formats 1
photo-guidelines 2
photo-preparation 1
photo-print 1
photo-quality 1
photo-quantity 1
photo-rejection 2
photo-requirements 16
photo-retention 2
photo-services 1
photo-standards 1
photo-studio 2
photo-suitability 2
photo-support 2
photo-types 1
photo-verification 1
photo_compliance 1
photo_requirements 5
photo_type 1
photo_types 2
photo_usage 1
photos 1
physical_photo 1
physical_photo_request 1
poem 1
poetry 1
policy 21
polite_closing 1
pricing 18
pricing_negotiation 1
print-pdf 1
print-ready 2
print-version 2
printing 2
privacy 3
process-duration 1
processing-time 2
product-availability 1
product-details 7
product-features 2
product-info 1
product-inquiry 1
product-options 2
product-support 1
product_inquiry 2
product_mismatch 1
product_misunderstanding 1
product_policy 1
product_scope 1
product_support 1
programs 1
provisioning 2
provisioning-status-questions 1
purchase 2
real_person 1
real_person_request 1
reboot 2
referral 1
referral_program 1
refund 15
refund-policy 1
refunds 1
rejection 2
requirements 1
requirements-check 2
resend 1
resend_link 1
retakes 2
russian-passport 1
security 1
selfie 10
service-access 1
service-capability 1
service-cost 1
service-coverage 1
service-difference 1
service-eligibility 1
service-inquiry 1
service-limitation 2
service-options 2
service-scope 1
service-support 3
service-usage 2
service_cannot_perform 9
service_comparison 1
service_inquiry 2
service_limitation 1
service_limitations 2
service_policy 1
service_request 1
service_scope 1
service_support 1
sign-up 1
spanish-passport 1
ssl-encryption 1
stripe 1
subscription 1
support 5
support_agent 1
supported-countries 11
technical 3
technical-issue 1
technical_issue 2
turnaround-time 3
uk 4
uk-visa-photo 2
uk-visa-photos 1
unclear 2
unsupported-category 7
unsupported-product 1
upload 3
us-passport 2
usage-based 1
vague 29
vague_request 3
validity 1
verification 1
visa 4
visa-application 1
visa-photo 2
visa_application 1
visa_photo 1
weather 2
webcam 2
website 1
welcome 1
wrong_email 1
Ticket Company Customer Category Status Layer Confidence Updated
#911 AI Passport Photo hdjdh@euude.cc other Waiting on customer triage 60% 23 Apr 18:53
#910 AI Passport Photo jjjji@mm.nn other Waiting on customer triage 90% 23 Apr 18:51
#909 AI Passport Photo ilya0lebedev@gmail.com policy Waiting on customer triage 95% 23 Apr 18:38
#908 AI Passport Photo hh@hh.co other Waiting on customer triage 30% 23 Apr 18:38
#907 AI Passport Photo ilya0lebedev@gmail.com other Waiting on customer triage 95% 23 Apr 18:37
#906 AI Passport Photo test@example.com policy Waiting on customer triage 95% 23 Apr 18:09
#905 AI Passport Photo test@example.com billing Waiting on customer triage 80% 23 Apr 18:04
#904 AI Passport Photo hh@hh.cc other Waiting on customer triage 95% 23 Apr 18:04
#903 AI Passport Photo test@test.com other Waiting on customer triage 90% 23 Apr 17:59
#901 AI Passport Photo test@example.com billing Waiting on customer triage 90% 23 Apr 17:56

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