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Ticket	Company	Customer	Category	Status	Layer	Confidence	Updated
#906	AI Passport Photo	test@example.com	policy	Waiting on customer	triage	95%	23 Apr 18:09
#905	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	80%	23 Apr 18:04
#901	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	90%	23 Apr 17:56
#898	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	80%	23 Apr 17:33
#897	AI Passport Photo	test@example.com	delivery	Resolved human-owned	human automation stopped	64%	23 Apr 17:30
#896	AI Passport Photo	claude-test@test.com	billing	Waiting on customer	triage	90%	23 Apr 17:19

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