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account-access 1

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account_issue 2

agent 1

agent_request 2

ai-processing 2

appearance 1

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application-form 1

application_form 1

appointment 2

attire 1

australian-passport 2

baby 3

background 1

background-color 2

baking 1

billing 13

billing-inquiry 1

bitcoin 1

black-and-white 1

booking 3

brazil 1

brazilian-passport 2

bulk-order 1

business-hours 1

business_hours 2

camera 8

canada 3

case-specific 1

case_specific 8

case_specific_request 1

chinese-passport 2

chinese_passport 1

clarification 12

clarification-needed 1

clarification_needed 2

clarify 8

clarify_needed 1

clothing-policy 1

color 1

company_scope 2

complaint 1

compliance 7

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contact 6

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cost 7

country-specific 1

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courtesy 1

cryptocurrency 1

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customer-policy 1

customer-service 2

customer-support 6

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cutting-guides 3

data-deletion 2

data-privacy 1

data-retention 3

delay 1

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delivery 6

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download 8

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embassy 2

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encryption 2

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gratitude 1

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headwear 1

help 3

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high-resolution 1

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human-review 22

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human_support 1

id_card 1

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intro 1

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italian-passport 1

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lighting 3

link 1

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low_info 4

low_information 36

loyalty 2

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mailing 2

manager 3

mexico 1

missing 1

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missing-record 7

mobile-app 2

mobile_app 1

money-back-guarantee 13

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new-zealand 1

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nigerian-passport 1

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node 1

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operational_request 3

order 3

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order_correction 1

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out-of-scope 1

package-contents 1

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passport 18

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passport-photo 87

passport-photo-formats 2

passport-photo-guidelines 1

passport-photos 15

passport-renewal 3

passport-validity 3

passport_application 1

passport_renewal 1

payment 16

payment-issue 2

payment-security 1

payments 1

paypal 1

pdf 10

phone 3

phone_number 1

photo 16

photo-acceptance 3

photo-age 1

photo-background 1

photo-compatibility 1

photo-deletion 3

photo-delivery 1

photo-evaluation 1

photo-format 2

photo-formats 1

photo-guidelines 5

photo-preparation 1

photo-print 1

photo-printing 1

photo-quality 1

photo-quantity 2

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photo-requirements 36

photo-resolution 1

photo-retention 3

photo-services 1

photo-standards 1

photo-studio 3

photo-submission 1

photo-suitability 2

photo-support 4

photo-types 1

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photo_compliance 1

photo_format 1

photo_quality 1

photo_requirements 7

photo_submission 1

photo_type 1

photo_types 4

photo_usage 1

photo_verification 1

photos 1

physical-photo 1

physical_photo 1

physical_photo_request 1

poem 1

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policy 39

policy-inquiry 1

polite_closing 1

post-office 1

pricing 30

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print-pdf 3

print-ready 3

print-version 3

printing 3

privacy 5

process-duration 1

process-time 1

processing-time 2

product-availability 1

product-details 10

product-features 2

product-info 1

product-inquiry 2

product-options 3

product-support 2

product_inquiry 4

product_mismatch 1

product_misunderstanding 1

product_policy 1

product_scope 1

product_support 2

programming 1

programs 1

provisioning 2

provisioning-status-questions 1

purchase 2

python 1

real_person 2

real_person_request 1

reboot 2

referral 2

referral_program 1

refund 22

refund-policy 2

refunds 1

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religious-head-covering 1

requirements 2

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resend 3

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retention 1

russian-passport 2

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selfie 16

service 1

service-access 2

service-availability 1

service-capability 4

service-cost 1

service-coverage 2

service-difference 1

service-eligibility 3

service-inquiry 1

service-limitation 4

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service-speed 1

service-support 6

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service_cannot_perform 13

service_comparison 1

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service_limitation 1

service_limitations 3

service_policy 1

service_request 1

service_scope 2

service_support 1

services 1

sharing 1

sign-up 1

south-africa 1

spanish-passport 1

spanish-visa 1

ssl-encryption 1

stripe 2

subscription 1

support 9

support_agent 2

supported-countries 14

supported-documents 1

supported-formats 1

supported_countries 1

switzerland 1

technical 4

technical-issue 2

technical-problem 1

technical-support 1

technical_issue 2

translation 1

tsa 1

turnaround-time 3

uae 1

uk 6

uk-visa-photo 4

uk-visa-photos 1

unclear 2

unsupported-category 15

unsupported-product 1

unsupported_document 1

upload 4

us-passport 3

us-passport-photos 1

usage-based 1

vague 43

vague_request 5

validity 1

verification 1

visa 7

visa-application 1

visa-photo 5

visa-photos 3

visa_application 2

visa_photo 1

weather 3

webcam 3

website 1

welcome 1

wrong_email 1

Ticket	Company	Customer	Category	Status	Layer	Confidence	Updated
#913	AI Passport Photo	qa+1777020300-1-0487bc51@example.com	policy	Resolved	triage	100%	24 Apr 08:45
#912	AI Passport Photo	qa+1777020287-0-0102d647@example.com	policy	Resolved	triage	95%	24 Apr 08:45
#909	AI Passport Photo	ilya0lebedev@gmail.com	policy	Waiting on customer	triage	95%	23 Apr 18:38
#906	AI Passport Photo	test@example.com	policy	Waiting on customer	triage	95%	23 Apr 18:09
#905	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	80%	23 Apr 18:04
#901	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	90%	23 Apr 17:56
#898	AI Passport Photo	test@example.com	billing	Waiting on customer	triage	80%	23 Apr 17:33
#897	AI Passport Photo	test@example.com	delivery	Resolved human-owned	human automation stopped	64%	23 Apr 17:30
#896	AI Passport Photo	claude-test@test.com	billing	Waiting on customer	triage	90%	23 Apr 17:19
#889	AI Passport Photo	ilya0lebedev@gmail.com	other	Resolved	triage	95%	23 Apr 11:58

Support tickets