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Ticket	Company	Customer	Category	Status	Layer	Confidence	Updated
#714	AI Passport Photo	timing@example.com	policy	Waiting on customer	triage	95%	23 Apr 09:13
#713	AI Passport Photo	review@example.com	policy	Waiting on customer	triage	95%	23 Apr 09:13
#712	AI Passport Photo	anna@example.com	delivery	Waiting on customer	specialist	95%	23 Apr 09:13

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