← Back to tickets

Ticket Detail

Ticket #886

Waiting on customer
View trace

Metadata

Company
AI Passport Photo
Customer
marlowe@unloc.money
Category
other
Priority
normal
Status
Waiting on customer
Current layer
triage
Ownership
Automation can continue
Confidence
90%
Tags
greeting needs_more_info vague

Operational Summary

Summary

No summary recorded yet.

Escalation reason

No escalation reason recorded.

Handoff note

No handoff note recorded.

Trace Summary

Open full trace

TriageAgent

llm_intent

Low information, vague opener needing clarification for proper routing.

status: awaiting_customer decision: clarify confidence: 90%

Tool Calls

No tool calls yet.

Conversation

user

hey! Im stuck

assistant

Hello! I see you're stuck. Could you please provide more details about the issue so AI Passport Photo can assist you better?

Reply as support