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Ticket #885

Waiting on customer
View trace

Metadata

Company
AI Passport Photo
Customer
marlowe@unloc.money
Category
other
Priority
low
Status
Waiting on customer
Current layer
triage
Ownership
Automation can continue
Confidence
90%
Tags
greeting service_inquiry vague

Operational Summary

Summary

No summary recorded yet.

Escalation reason

No escalation reason recorded.

Handoff note

No handoff note recorded.

Trace Summary

Open full trace

TriageAgent

llm_intent

The message is a vague opener asking about services, requiring clarification.

status: awaiting_customer decision: clarify confidence: 90%

Tool Calls

No tool calls yet.

Conversation

user

Hey! what are the different services available?

assistant

Hello! AI Passport Photo specializes in preparing AI-enhanced passport and visa photos. Could you please specify which service you are interested in or what information you need?

Reply as support