Ticket #885 trace

Waiting on customer

Trace Timeline

Customer message, automation steps, and tool actions

1 runs

Customer message

marlowe@unloc.money

Hey! what are the different services available?

Triage step

The message is a vague opener asking about services, requiring clarification.

llm_intent

status: awaiting_customer decision: clarify confidence: 90%

View run payload

Input snapshot

Hey! what are the different services available?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "low",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! AI Passport Photo specializes in preparing AI-enhanced passport and visa photos. Could you please specify which service you are interested in or what information you need?",
  "reasoning_summary": "The message is a vague opener asking about services, requiring clarification.",
  "input_snapshot": "Hey! what are the different services available? ",
  "tags": [
    "greeting",
    "service_inquiry",
    "vague"
  ]
}