Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776939562-16-4bd26765@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 95%
- Tags
- data-deletion greeting help_request opener photo-retention privacy
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentThe message is a vague opener seeking help without details.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe knowledge states photos are stored only for service provision and deleted after 30 days unless earlier deletion is requested.
status: awaiting_customer
decision: knowledge_answer
confidence: 95%
Tool Calls
No tool calls yet.
Conversation
user
Hello, can you help?
assistant
Hello! Welcome to AI Passport Photo support. How can we assist you with passport or visa photo preparation today?
user
How long do you keep my photo?
assistant
We keep your photo only as long as needed to provide the service and delete it after 30 days unless you request earlier deletion.