Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776939356-2-e7f7aae0@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 100%
- Tags
- greeting opener passport-photo pricing product-details
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentUser message is a vague opener requiring clarification.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe knowledge chunks clearly describe the components of the $7.99 Image + Print PDF option.
status: awaiting_customer
decision: knowledge_answer
confidence: 100%
Tool Calls
No tool calls yet.
Conversation
user
Hey there
assistant
Hello! Welcome to AI Passport Photo support. How can we assist you with passport or visa photo services today?
user
What is included in the $7.99 option?
assistant
The $7.99 option includes a high-resolution digital image at 300 DPI quality and a print-ready PDF containing 4 photos with cutting guides.