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Ticket #763

Resolved
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Metadata

Company
AI Passport Photo
Customer
qa+1776936219-39-ef697db6@example.com
Category
other
Priority
normal
Status
Resolved
Current layer
triage
Ownership
Automation can continue
Confidence
95%
Tags
email-request government-submission greeting opener service-limitation vague

Operational Summary

Summary

No summary recorded yet.

Escalation reason

No escalation reason recorded.

Handoff note

No handoff note recorded.

Trace Summary

Open full trace

TriageAgent

llm_intent

Message is a vague opener with low information, requiring clarification.

status: awaiting_customer decision: clarify confidence: 90%

TriageAgent

llm_intent

User requests a service that AI Passport Photo does not perform: sending photos directly to embassies.

status: awaiting_customer decision: clarify confidence: 95%

Tool Calls

No tool calls yet.

Conversation

user

I need some help

assistant

Hello! Welcome to AI Passport Photo support. Please let us know how we can assist you with your passport or visa photo needs.

user

Can you email my photo to the embassy directly?

assistant

AI Passport Photo provides AI-based passport and visa photo preparation only and does not handle emailing photos to embassies or any government-related submissions.

Reply as support