Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776936087-26-f32a2b12@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 95%
- Tags
- clarify cutting-guides greeting opener print-version product-features
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentGreeting message with vague request, needs clarification.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe knowledge explicitly states that the print-ready PDF includes cutting guides in the Image + Print PDF package.
status: awaiting_customer
decision: knowledge_answer
confidence: 95%
Tool Calls
No tool calls yet.
Conversation
user
Hello, can you help?
assistant
Hello! Welcome to AI Passport Photo support. We help with preparing AI-powered passport and visa photos. How can we assist you today?
user
Does the print version include cutting guides?
assistant
Yes, the print version includes cutting guides. The $7.99 Image + Print PDF option provides a high-resolution print-ready PDF with 4 photos and cutting guides.