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Ticket Detail

Ticket #718

Waiting on customer
View trace

Metadata

Company
nodes.garden
Customer
operator@example.com
Category
technical
Priority
high
Status
Waiting on customer
Current layer
specialist
Ownership
Automation can continue
Confidence
95%
Tags
node node-reboot-requests provisioning reboot technical

Operational Summary

Summary

No summary recorded yet.

Escalation reason

No escalation reason recorded.

Handoff note

No handoff note recorded.

Trace Summary

Open full trace

TriageAgent

Support rule

Explicit reboot requests should go to the technical specialist.

status: in_progress decision: triage confidence: 90%

SpecialistAgent

LLM

The node is allowed to reboot and the reboot was successfully initiated.

status: awaiting_customer decision: answered confidence: 95%

Tool Calls

lookup_deployment

success

Linked run: SpecialistAgent

reboot_node

success

Linked run: SpecialistAgent

Conversation

user

Reboot my node

assistant

Your node 'validator-1' is currently rebooting as requested. You can expect the reboot process to complete shortly, after which your node will continue provisioning. If you have any further questions or need assistance, please let us know.

Reply as support