Metadata
- Company
- AI Passport Photo
- Customer
- qa+1777020949-16-9f97fd11@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 100%
- Tags
- data-deletion greeting opening photo-retention privacy
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentVague greeting message with no specific request.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe knowledge chunks explicitly state that photos are stored only as needed and deleted after 30 days unless earlier deletion is requested.
status: awaiting_customer
decision: knowledge_answer
confidence: 100%
Tool Calls
No tool calls yet.
Conversation
user
Hello, can you help?
assistant
Hello! Welcome to AI Passport Photo support. We assist with AI-based passport and visa photo preparation. How can we help you today?
user
How long do you keep my photo?
assistant
We keep your photo only as long as needed to provide the service. Your photo is deleted after 30 days unless you request an earlier deletion.