Ticket #889 trace

Input snapshot

Hello, can you deliver photo to my address?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "clarify",
  "reply": "AI Passport Photo provides AI-based passport and visa photo preparation only and does not offer delivery or mailing services.",
  "reasoning_summary": "User asks for delivery service which AI Passport Photo does not provide.",
  "input_snapshot": "Hello, can you deliver photo to my address?",
  "tags": [
    "delivery",
    "service_cannot_perform",
    "operational_request"
  ]
}

Input snapshot

What if I will pay you triple the price

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "low",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "AI Passport Photo offers fixed pricing for its AI-based passport and visa photo preparation services and does not accept price negotiations.",
  "reasoning_summary": "Customer asked about paying triple price, which is an off-topic pricing negotiation.",
  "input_snapshot": "What if I will pay you triple the price",
  "tags": [
    "pricing",
    "payment",
    "pricing_negotiation"
  ]
}

Input snapshot

Can I pay you with 10kg of potatoes?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "low",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "clarify",
  "reply": "AI Passport Photo provides AI-based passport and visa photo preparation services only and does not accept payment in goods like potatoes.",
  "reasoning_summary": "The user query is off-topic and not related to any paid service or operational request.",
  "input_snapshot": "Can I pay you with 10kg of potatoes?",
  "tags": [
    "payment",
    "off_topic",
    "clarification"
  ]
}