Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776939548-15-abe64d25@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 95%
- Tags
- data-retention greeting opener photo-deletion privacy
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentUser greeting with no specific request.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe knowledge chunks consistently state photos are deleted after 30 days unless an earlier deletion is requested.
status: awaiting_customer
decision: knowledge_answer
confidence: 95%
Tool Calls
No tool calls yet.
Conversation
user
Hi
assistant
Hello! Welcome to AI Passport Photo support. How can we assist you with your passport or visa photo today?
user
Do you delete uploaded photos?
assistant
We store your uploaded photos only as long as needed to provide the service, and they are deleted after 30 days unless you request earlier deletion.