Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776935982-16-5bed21d1@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 95%
- Tags
- data-privacy deletion-policy greeting low_information opening photo-retention
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentThe message is a vague opener and low-information greeting.
status: awaiting_customer
decision: clarify
confidence: 95%
TriageAgent
Public knowledge + LLMMultiple knowledge chunks confirm photos are deleted after 30 days unless an earlier deletion is requested.
status: awaiting_customer
decision: knowledge_answer
confidence: 95%
Tool Calls
No tool calls yet.
Conversation
user
Hello, can you help?
assistant
Hello! Welcome to AI Passport Photo support. How can we assist you with passport or visa photo preparation today?
user
How long do you keep my photo?
assistant
We keep your photo only as long as needed to provide the service. Your photo is deleted after 30 days unless you request an earlier deletion.