Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776935972-15-cb51389b@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 95%
- Tags
- data-retention greeting opener photo-deletion privacy
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentUser said 'Hi' which is a greeting and low-information opener.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe knowledge states photos are deleted after 30 days unless the customer asks for earlier deletion.
status: awaiting_customer
decision: knowledge_answer
confidence: 95%
Tool Calls
No tool calls yet.
Conversation
user
Hi
assistant
Hello! Welcome to AI Passport Photo. How can we assist you with your passport or visa photo needs today?
user
Do you delete uploaded photos?
assistant
We delete uploaded photos after 30 days unless you request an earlier deletion. Your photos are only stored as long as needed to provide our service.