Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776935816-0-27b652bc@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 100%
- Tags
- greeting opener photos pricing purchase
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentGreeting detected as a vague opener requiring clarification.
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMThe pricing details for photo options are clearly stated in the pricing knowledge chunk.
status: awaiting_customer
decision: knowledge_answer
confidence: 100%
Tool Calls
No tool calls yet.
Conversation
user
Hi
assistant
Hello! Welcome to AI Passport Photo support. How can we assist you with your passport or visa photo needs today?
user
How much is the price per photo?
assistant
Our pricing options are $4.99 for the Image Only option and $7.99 for the Image plus Print PDF option.