Metadata
- Company
- AI Passport Photo
- Customer
- qa+1776935784-0-fee4860b@example.com
- Category
- policy
- Priority
- normal
- Status
- Resolved
- Current layer
- triage
- Ownership
- Automation can continue
- Confidence
- 100%
- Tags
- greeting opener pricing product-options
Operational Summary
Summary
No summary recorded yet.
Escalation reason
No escalation reason recorded.
Handoff note
No handoff note recorded.
Trace Summary
Open full traceTriageAgent
llm_intentMessage is a greeting and low-information opener
status: awaiting_customer
decision: clarify
confidence: 90%
TriageAgent
Public knowledge + LLMPricing information is directly specified in the provided knowledge chunk.
status: awaiting_customer
decision: knowledge_answer
confidence: 100%
Tool Calls
No tool calls yet.
Conversation
user
Hi
assistant
Hello! Welcome to AI Passport Photo support. How can we assist you with passport or visa photo preparation today?
user
How much is the price per photo?
assistant
Our prices are $4.99 for the Image Only option and $7.99 for the Image + Print PDF option.