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Ticket	Company	Customer	Category	Status	Layer	Confidence	Updated
#1020	AI Passport Photo	qa+1777021203-105-cd771f6f@example.com	technical	Resolved	triage	90%	24 Apr 09:00
#890	AI Passport Photo	ilya0lebedev@gmail.com	account	Resolved	specialist	64%	23 Apr 11:59

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