Ticket #994 trace

Input snapshot

I need some help

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! How can AI Passport Photo assist you today? Please provide more details about your request.",
  "reasoning_summary": "Message is a vague opener with low information.",
  "input_snapshot": "I need some help",
  "tags": [
    "greeting",
    "help_request"
  ]
}

Input snapshot

Can I use the same photo for a UK passport and a UK driving licence?

Output payload

{
  "source": "llm",
  "status": "awaiting_customer",
  "category": "policy",
  "priority": "normal",
  "route": "knowledge_answer",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "knowledge_answer",
  "reply": "Typically, UK passport photos and UK driving licence photos have different specific requirements. We recommend checking the official guidelines for each document to ensure your photo meets all criteria.",
  "reasoning_summary": "The question concerns document photo usage policies.",
  "input_snapshot": "Can I use the same photo for a UK passport and a UK driving licence?",
  "tags": [
    "uk",
    "passport",
    "driving-licence",
    "photo-requirements",
    "policy"
  ]
}