Ticket #975 trace

Input snapshot

Hi

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello from AI Passport Photo! How can we assist you with your passport or visa photo needs today?",
  "reasoning_summary": "User sent a simple greeting, indicating an opener with low information.",
  "input_snapshot": "Hi",
  "tags": [
    "greeting",
    "opener"
  ]
}

Input snapshot

Can I wear a hijab in my passport photo?

Output payload

{
  "source": "llm",
  "status": "awaiting_customer",
  "category": "policy",
  "priority": "normal",
  "route": "knowledge_answer",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "knowledge_answer",
  "reply": "Yes, you can wear a hijab in your passport photo as long as it does not cover your face and meets the official passport photo requirements.",
  "reasoning_summary": "The question relates to dress code policy for passport photos, a common informational request.",
  "input_snapshot": "Can I wear a hijab in my passport photo?",
  "tags": [
    "passport-photo",
    "policy",
    "hijab",
    "dress-code"
  ]
}