Dedicated Trace
Ticket #963 trace
Resolved
Trace Timeline
Customer message, automation steps, and tool actions
Customer message
qa+1777021042-48-2fbc9784@example.comGood afternoon
Triage step
User provided a greeting with no further details; requires clarification.
status: awaiting_customer
decision: clarify
confidence: 90%
View run payload
Input snapshot
Good afternoon
Output payload
{
"source": "llm_intent",
"status": "awaiting_customer",
"category": "other",
"priority": "normal",
"route": "clarify",
"current_layer": "triage",
"confidence": 0.9,
"decision": "clarify",
"reply": "Good afternoon! How can AI Passport Photo assist you today?",
"reasoning_summary": "User provided a greeting with no further details; requires clarification.",
"input_snapshot": "Good afternoon",
"tags": [
"greeting",
"opener"
]
}
Triage step
The service supports visa photos generally and Japanese visa photos fall under visa applications.
status: awaiting_customer
decision: knowledge_answer
confidence: 90%
View run payload
Input snapshot
Do you support Japanese visa photos?
Output payload
{
"source": "public_knowledge_llm",
"status": "awaiting_customer",
"category": "policy",
"priority": "normal",
"route": "knowledge_answer",
"current_layer": "triage",
"confidence": 0.9,
"decision": "knowledge_answer",
"reply": "Yes, AI Passport Photo supports generating photos for visa applications, including Japanese visa photos. Please ensure you verify the specific photo requirements for the Japanese visa before submitting.",
"reasoning_summary": "The service supports visa photos generally and Japanese visa photos fall under visa applications.",
"input_snapshot": "Do you support Japanese visa photos?",
"tags": [
"visa-photos",
"japanese-visa",
"photo-support"
]
}