Ticket #950 trace

Input snapshot

Hi

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! Welcome to AI Passport Photo support. How can we assist you with passport or visa photo preparation today?",
  "reasoning_summary": "Message is a simple greeting without clear intent or request.",
  "input_snapshot": "Hi",
  "tags": [
    "greeting",
    "opener"
  ]
}

Input snapshot

What is the weather in Tokyo today?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "low",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.99,
  "decision": "clarify",
  "reply": "AI Passport Photo provides support for passport and visa photo preparation only and does not offer information about weather or unrelated topics.",
  "reasoning_summary": "The user asked about weather, which is off-topic and unrelated to passport or visa photo services.",
  "input_snapshot": "What is the weather in Tokyo today?",
  "tags": [
    "off_topic",
    "weather",
    "non_relevant"
  ]
}