Ticket #910 trace

Waiting on customer

Trace Timeline

Customer message, automation steps, and tool actions

1 runs

Customer message

jjjji@mm.nn

Uuuuuu

Triage step

The message is a vague opener with no clear intent or question.

llm_intent

status: awaiting_customer decision: clarify confidence: 90%

View run payload

Input snapshot

Uuuuuu

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "low",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello from AI Passport Photo support. We help you create AI-powered passport and visa photos. How can we help you today?",
  "reasoning_summary": "The message is a vague opener with no clear intent or question.",
  "input_snapshot": "Uuuuuu",
  "tags": [
    "greeting",
    "vague",
    "low_information"
  ]
}