Ticket #839 trace

Input snapshot

Hi

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! Welcome to AI Passport Photo support. How can we assist you with your passport or visa photo today?",
  "reasoning_summary": "User sent a simple greeting without a clear request.",
  "input_snapshot": "Hi",
  "tags": [
    "greeting",
    "opener"
  ]
}

Input snapshot

What is the weather in Tokyo today?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "low",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 1.0,
  "decision": "clarify",
  "reply": "AI Passport Photo provides support for passport and visa photo preparation only. For weather information, please use a weather service.",
  "reasoning_summary": "User asked an off-topic question unrelated to passport or visa photo services.",
  "input_snapshot": "What is the weather in Tokyo today?",
  "tags": [
    "off_topic",
    "weather",
    "general_assistant"
  ]
}