Ticket #784 trace

Input snapshot

Hi

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! Welcome to AI Passport Photo. How can we assist you today with your passport or visa photo needs?",
  "reasoning_summary": "Message is a greeting and low-information opener.",
  "input_snapshot": "Hi",
  "tags": [
    "greeting",
    "opener"
  ]
}

Input snapshot

Can I wear a hijab in my passport photo?

Output payload

{
  "source": "llm",
  "status": "awaiting_customer",
  "category": "policy",
  "priority": "normal",
  "route": "knowledge_answer",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "knowledge_answer",
  "reply": "Yes, you can wear a hijab in your passport photo as long as your face is clearly visible from the bottom of the chin to the top of the forehead and the edges of your face are visible.",
  "reasoning_summary": "The question is about acceptable attire policy for passport photos.",
  "input_snapshot": "Can I wear a hijab in my passport photo?",
  "tags": [
    "passport-photo",
    "clothing-policy",
    "hijab"
  ]
}