Ticket #764 trace

Input snapshot

Hi

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! Welcome to AI Passport Photo. How can we assist you with your passport or visa photo needs today?",
  "reasoning_summary": "Simple greeting detected, no specific information given.",
  "input_snapshot": "Hi",
  "tags": [
    "greeting",
    "opener"
  ]
}

Input snapshot

Can you submit my visa application for me?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "clarify",
  "reply": "AI Passport Photo provides AI-based photo preparation services only and does not submit visa or passport applications or perform government-related services.",
  "reasoning_summary": "User asked if the company can submit visa applications, which the company does not do.",
  "input_snapshot": "Can you submit my visa application for me?",
  "tags": [
    "service_cannot_perform",
    "visa-application",
    "government-services",
    "clarification"
  ]
}