Ticket #713 trace

Waiting on customer

Trace Timeline

Customer message, automation steps, and tool actions

1 runs

Customer message

review@example.com

Can I make a picture for UK visa?

Triage step

The knowledge confirms support for UK visa photo requirements and compliance with relevant standards.

Public knowledge + LLM

status: awaiting_customer decision: knowledge_answer confidence: 95%

View run payload

Input snapshot

Can I make a picture for UK visa?

Output payload

{
  "source": "public_knowledge_llm",
  "status": "awaiting_customer",
  "category": "policy",
  "priority": "normal",
  "route": "knowledge_answer",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "knowledge_answer",
  "reply": "Yes, you can make a picture for a UK visa using AI Passport Photo. The service supports UK visa and passport photo requirements and formats, meeting the UK HMPO specifications.",
  "reasoning_summary": "The knowledge confirms support for UK visa photo requirements and compliance with relevant standards.",
  "input_snapshot": "Can I make a picture for UK visa?",
  "tags": [
    "uk-visa-photo",
    "photo-requirements",
    "supported-countries"
  ]
}