Ticket #1037 trace

Input snapshot

Can I make a picture for UK visa?

Output payload

{
  "source": "public_knowledge_llm",
  "status": "awaiting_customer",
  "category": "policy",
  "priority": "normal",
  "route": "knowledge_answer",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "knowledge_answer",
  "reply": "Yes, you can use AI Passport Photo to make a picture for a UK visa. The service supports UK passport and visa photo formats and complies with UK HMPO specifications, ensuring your photo meets the official requirements.",
  "reasoning_summary": "The service explicitly supports UK visa photo formats and complies with UK government photo specifications.",
  "input_snapshot": "Can I make a picture for UK visa?",
  "tags": [
    "uk-visa-photo",
    "photo-requirements",
    "compliance"
  ]
}

Input snapshot

hey there

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.9,
  "decision": "clarify",
  "reply": "Hello! Welcome to AI Passport Photo support. How can we assist you with passport or visa photo preparations today?",
  "reasoning_summary": "Message is a simple greeting with no clear request.",
  "input_snapshot": "hey there",
  "tags": [
    "greeting",
    "opener"
  ]
}

Input snapshot

Can I make a picture for UK visa? And also how do i write a list order in python?

Output payload

{
  "source": "llm_intent",
  "status": "awaiting_customer",
  "category": "other",
  "priority": "normal",
  "route": "clarify",
  "current_layer": "triage",
  "confidence": 0.95,
  "decision": "clarify",
  "reply": "AI Passport Photo provides AI-powered passport and visa photo preparation services only. For programming questions like Python list ordering, please refer to programming forums or resources.",
  "reasoning_summary": "Message combines valid product question with unrelated programming query; off-topic part requires clarification response.",
  "input_snapshot": "Can I make a picture for UK visa? And also how do i write a list order in python?",
  "tags": [
    "uk",
    "visa",
    "off_topic",
    "python",
    "programming"
  ]
}